Job: Quality Assurance Representative - Hartford, CT

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Jobing Description

Position Responsibilities:

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  Perform detailed Quality Assurance (QA), which includes proof reading of HCR SBC document PDF's that have been built/coded within PRIME Contracts coding team. PDFs are test case outputs received from the PRIME Contract coder
  


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  Compare multiple source documents, which includes SBC and Contract SOB documents, plan design grids, business line standards and product tables against test cases and identify discrepancies.
  


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  Document and track all QA results using established QA Summary Log
  


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  Participate in special projects as assigned including those directed at improving quality and process improvements of contract production.
  

Positions in this function is responsible for performing detailed quality audits of pre-production HCR SBC documents that have been built and coded within the PRIME Contracts team. The federally mandated SBC is a 4 page benefit overview tool specific to medical/RX plan design. QA is performed using multiple source documents. Participate in special projects as assigned including those directed at improving quality and process improvements of contract production.

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  Work independently
  


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  Log and track QA requests
  


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  Run compares using Adobe Acrobat Professional
  


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  Perform quality audits using multiple sources of truth.
  

UnitedHealthcare, part of the UnitedHealth Group family of companies, is comprised of three specialized businesses dedicated to meeting the health care benefits needs of individuals and groups; all part of something greater, but each with a specialized focus:

UnitedHealthcare Employer & Individual works with individuals, small businesses and large multi-site employers to provide innovative, affordable benefits services.

UnitedHealthcare Medicare & Retirement is focused on serving Americans over the age of 50. It is the largest business dedicated to meeting the growing health and well-being needs of aging individuals in the nation, serving one in five Medicare beneficiaries through a comprehensive and diversified array of products and services through four industry-leading businesses.

UnitedHealthcare Community & State provides high-quality, personalized, public-sector health care programs that help local government agencies improve health outcomes for millions of children and low-income and disabled individuals at an affordable cost.

Together, we're removing the barriers that keep people from receiving the kind of quality health care that makes a difference. We focus on Integrity, Compassion, Relationships, Innovation and Performance as we empower people to achieve better health and well-being.

Come grow and thrive in our culture of innovation and ideas. Because there is no opportunity greater than the quest to help people live healthier lives.

Skills / Requirements

Requirements:

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  High School Diploma/GED
  


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  Basic MS Word and Excel experience
  


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  Experience comparing PDF Documents in a Software such as Adobe Acrobat Professional
  

Assets:

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  Health Insurance Contract experience
  


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  Experience working in a metrics-driven environment
  

Diversity creates a healthier atmosphere: equal opportunity employer M/F/D/V



UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. In addition, employees in certain positions are subject to random drug testing.