Job: Solutions Support & Services Process/Training Coordinator - Hartford, CT; Plymouth, MN

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Jobing Description

Position Description:


Ability to train multiple employees and assist in developing the overall training strategy and documentation for the the Solutions Support and Services organization. Experience with process design and scheduling. Excellent communication skills and knowledgeable in the process and procedures of the Solutions and Support Organization.

Ability to influence cultural changes in the organization.


UnitedHealth Group is working to create the health care system of tomorrow.

Already Fortune 25, we are totally focused on innovation and change. We work a little harder. We aim a little higher. We expect more from ourselves and each other. And at the end of the day, we're doing a lot of good.

Through our family of businesses and a lot of inspired individuals, we're building a high-performance health care system that works better for more people in more ways than ever. Now we're looking to reinforce our team with people who are decisive, brilliant - and built for speed.

Come to UnitedHealth Group, and share your ideas and your passion for doing more. We have roles that will fit your skills and knowledge. We have diverse opportunities that will fit your dreams.

Skills / Requirements

Requirements:

• Bachelors Degree OR High School Diploma/GED + 5 years of equivalent experience


• 1+ year of experience with auditing methodologies and processes


• 1+ year of experience writing process documentation


• Proficient with MS Office (Excel, Visio, Word, Access)


• 1+ year of experience developing overall training strategy and documentation


• Experience training multiple employees

Assets:

• Healthcare Industry experience


• Familiar with Solution Support Services (SSS) processes and procedures

Diversity creates a healthier atmosphere: equal opportunity employer M/F/D/V

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. In addition, employees in certain positions are subject to random drug testing.